Frequently asked questions

IntegrationA message about an incorrect integration appearsSubscribing for notificationsCan I change the content of the sign-up form?I can’t subscribe for notifications Sign-up form appears after already beign completed (Google Chrome)How to unsubscribe from notifications?Can I only collect subscribers who have entered my site from mobile devices? Or can I completely exclude them?Can I determine which visitors will be shown the ringtone widget and who isn’t?Why can’t I see the subscription form on my site for iOS devices?SubscribersHow are subscribers identified?What data does PushPushGo collect?Are you collecting IP addresses of the customers?Why did my last campaign cause so many unsubscribes?Why do I always see 0% when exporting data?NotificationsFor how long are notifications displayed?A large graphic limits text in notificationWhich elements of the large picture notification (rich push) link to the landing page?Why do I not see action buttons in a test notification when testing rich push?What causes the default notification to appear?Why do my campaigns have weaker CTRs on Firefox?Why, after the automation scenario has already been turned off, did I receive the notification set in it?Can I delete notifications from my inbox?Can I use a .gif file in web push notifications?Is it possible to change the appearance of the notification (in addition to the photo and content)?PaymentsHow do I activate automatic recurring payments?I made a payment but my account is still blockedApplication

PushPushGo makes it possible to automate recurring payments. When providing credit card information, users have the option to consent to the automatic charging of the card for services provided by PushPushGo. In this way, you do not have to take care of every monthly charge because everything happens automatically.

To activate automatic payments, go to the Payments tab and then click the Pay button on the newly issued payment.

After clicking you will be redirected to the new payment view. From the three options available, choose the Pay with Card. Fill in your credit card details, check the checkbox with consent to make automatic payments and click the Subscribe button.


You can deactivate automatic payments at any time by entering the Payments > Subscription tab and clicking the Remove button on the card.


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